while retailers are generally not required to accept returns, we are required to post our return policy in a place where it would be visible to the customer prior to purchase.

in certain countries, such as Australia, consumer rights dictate that under certain situations consumers have a right to demand a refund. these situations include sales that relied on false or misleading claims, defective goods, and undisclosed conditions of sale.

there are various reasons why customers may wish to return merchandise. these include a change of one’s mind (buyer’s remorse), quality of the merchandise, personal dissatisfaction, or a mistaken purchase of the wrong product. for clothing or other sized items, it may be a lack of a correct fit. now that you’re aware of some of the reasons people return things, it’s prudent to note that we won’t accept returns for anything you buy from us, except where required by law.